Returns and Refunds: We take utmost care to ensure the quality of our products. However, if you receive a damaged or defective item, please contact us within 2 days of receiving the order to arrange for a replacement or refund. We do not accept returns or provide refunds for products that have been used or damaged due to mishandling.

Intellectual Property: All content on this website including but not limited to text, images, logos, and graphics, is the property of Obra Carpet Handicraft Producer Company Limited. and is protected by copyright laws. You may not reproduce, distribute, or use any content from this website without prior written permission from Obra Carpet Handicraft Producer Company Limited.

Refund will be initiated in 3-5 business days and Returned in 5-7 Business days after the return request is approved.